[quote user=".Nic"]
It looks like you may be using a older service pack(v1.7). You'll need v1.10 .
[/quote]
When I see v1.07 and v1.10, the assumption that v1.10 is most recent is likely.
when I see v1.7 and v1.10, I made the mistake of assuming that v1.7 could imply v1.70.
Another field applications engineer made the same mistake independent of me. A more intutiive version control numbering or more explicit documentation would avoid these simple and time consuming mistakes.